FAQ's

Frequently Asked Questions (FAQ)

Are your jewelry pieces gold plated?

- No. Our jewelry is not gold plated. We offer 14K Gold Filled and 925 Sterling Silver jewelry, both known for their quality, durability, and long-lasting beauty.

Why does 925 Sterling Silver become dark or tarnish, even when stored in its box?

- 925 Sterling Silver is a premium-quality silver that naturally reacts with oxygen, moisture, and sulfur compounds in the air. This natural process, known asĀ oxidation, can cause the silver to darken over time, even if it is not worn.

- To help prevent tarnishing, we recommend storing your jewelry in the airtight zip-lock bag provided with your order or in any airtight container.

- If your silver jewelry becomes tarnished, don't worry. It can be easily restored to its original shine by gently polishing it with a silver polishing cloth.

Do you sell jewelry by weight?

- No. All of our jewelry is soldĀ per piece, not by weight.

Can I purchase your jewelry as an investment?

- No. Our jewelry is designed forĀ everyday wear, personal style, and meaningful gifts, rather than as an investment.

- Please note thatĀ 14K Gold Filled jewelry is not intended for resale as gold and cannot be sold as gold in the United Arab Emirates.

Will the 14K Gold Filled jewelry tarnish?

Our 14K Gold Filled jewelry is designed to maintain its beautiful color for years with proper care.

- We proudly offer aĀ lifetime color guarantee on all our 14K Gold Filled jewelry. To keep your jewelry looking its best, simply clean it occasionally with a soft gold polishing cloth to restore its natural shine.

Can I customize jewelry for a newborn baby?

- Absolutely! Every piece is custom-made to your specifications.

- We can personalize jewelry with:

  • Any name or text

  • Sizes suitable for newborn babies through adults

  • Your preferred Swarovski crystal color

- Each customized piece is crafted with care to create a unique and meaningful keepsake.